Frequently Asked Questions
Everything you need to know about your Elite Supps journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for supplements?
We offer a 30-day return policy for unopened and sealed products. Due to health and safety regulations, we cannot accept returns on opened containers unless the product is found to be defective.
Are your products third-party tested?
Yes, we prioritize quality and transparency. The majority of our brands undergo rigorous third-party laboratory testing to ensure purity, potency, and the absence of banned substances.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact our support team within 60 minutes of placing your order, and we will do our best to assist you.
Do you offer international shipping?
Currently, we ship to most major countries. Shipping rates and delivery times vary by location and are calculated at checkout based on your specific region.